Shipping and Destination Countries Policy
Regarding shipping term, we follow the below policies
Free shipping within the U.S.A and Canada, as well as rest countries of the worldwide.
- A tracking information will be sent to customer registered email address or cell phone SMS within 72 hours after the order is placed.
- We do not charge any taxes and duties on customer's purchased order, however, if customs fee occurs at destination countries, customers will take responsibility to get customs cleared.
Some destination countries do not provide tracking information based upon free shipping.
- If customers request alternative paid carrier availability, please reach out to us at info@raintreestore.com or live chat for assistance
We refund full amount of the purchased order
- The first return for every order is free.
- For additional return, shipping fee and handling fee may apply
- Reach out to us at info@raintreestore.com for a return and refund request.
- Return address: 5411 Vine St. Vancouver BC, V6M 3Z7 Canada
The product can not be shipped to the below 95 destination countries and regions.
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